Time taken by University to reply

Beiträge: 2
Registriert: Fr 15. Feb 2019, 20:11

Time taken by University to reply

Beitrag von AkshaySant » Sa 16. Feb 2019, 09:54

Respected authority,
I have posted 2 queries since yesterday and I could see that the queries posted after me has been replied but my queries are unanswered. The queries are regarding deferment and I would like to know reply to those queries.
Thanking you in advance,
yours sincerely,
Akshay Sant.

Zentrale Studienberatung - Birte Schelling
Beiträge: 6236
Registriert: Fr 25. Apr 2014, 11:33

Re: Time taken by University to reply

Beitrag von Zentrale Studienberatung - Birte Schelling » Sa 16. Feb 2019, 21:34

Dear Mr Sant,

Queries posted here on the forum are usually answered within one working day, queries sent via our contact form are answered within 3 working days. I have answered your queries now. The time it takes to answer a query also depends on the complexity of the issue, so in complex cases answers may take a little more time. Please refrain from sending the same query multiple times - this won't lead to quicker answers but will on the contrary slow the aswering process, since we have to compare the queries to see whether they really concern the same issues.

Best regards,
Birte Schelling
Zentrale Studienberatung und Psychologische Beratung
Universität Hamburg