Have not received the enrollment confirmation and the semester ticket by post

[PhatthamonK]

Dear Sir or Madam,

I have enrollde for the Summer semester 2020. I got an online enrollment confirmation in the Stine portal already on March 10th. However, I have not yet received the sumester ticket by post. During this time I moved out from my old apartment and updated my new address on the Stine system. I wonder if this is a problem that the enrollment confirmation and the ticket does not reach me? What should I do to get a new confirmation by mail?

Thank you very much for your reply in advanced.

Best regards,
Phatthamon K.

[Campus-Center - Thomas Walter]

Dear Phatthamon K.,

Since we need some additional information from you to investigate your case (student ID number, full name etc.), please contact us again via the contact form on our website.
Thank you very much.

Best wishes,
Thomas Walter