Unable to activate 'STiNE access at the University of Hamburg'

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riditadeb1994
Beiträge: 2
Registriert: Mo 4. Mär 2024, 17:12

Bearbeitet Unable to activate 'STiNE access at the University of Hamburg'

Beitrag von riditadeb1994 »

Hello,

When I am trying to log in for the first time using the credentials provided to me to activate my account, I am unable to log in. It shows me an error message saying 'Something went wrong'. Kindly advise me.

Best,

Ridita
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Campus-Center - Thomas Walter
Beiträge: 2708
Registriert: Mo 2. Sep 2019, 14:19

Re: Unable to activate 'STiNE access at the University of Hamburg'

Beitrag von Campus-Center - Thomas Walter »

Dear Ridita,

if you are still expiring problem with your login, please send a screenshot (entire screen, not just the error message) via the contact form of the Campus-Center: https://www.uni-hamburg.de/en/campuscen ... enter.html.

I assume that you have read the FAQ in STiNE and have taken the usual steps ( i.e. restarting the devices, changing the browser, deactivating add-ons/plug-ins, deleting the browser cache, etc) to ensure that there are no technical problems on your side.

Best wishes
Thomas Walter
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