Pending Application submission

[Alams]

My name is Victor. I am from Nigeria. I successfully uploaded all my application documents , but my application submission has not been successful because of the area of university entrance qualifications. I have followed all the steps but it's really working out for me. What should I do. I have sent mail to two persons whose names and email address are on the application portal for Ocean and climate physics. Pls help

[Campus-Center - BK]

Dear Victor,

Please check your application for completeness. All sections have to be "OK".

Please enter the grade of your higher educational entrance qualification. (from abroad and not converted: 9,9)
Please check also the grade of your first degree. The numbers have to be separated with "," - not with "."
Please check.

Best regards,
BK