Hello,
I am Ezgi Güner and my matriculation number is 7594465. I paid my semester contribution one and a half month ago, and confirmed it has been recieved by you. However, i didn't get semester documents (student ID and semesterticket) neither by post nor stine platform.
I will be moving to Hamburg next Saturday, so should I change my adress to the new one to recieve the documents? And about how long will it take to get the documents?
I will be appreciated if you have any leads or help.
Thank you, have a good day.