Campus-Center Forum

Dear Sir/ Madam,

I am writing to inform you that I’ve made a mistake during the transaction for my enrolment fee.
I have made the transaction, but I confused my student number with me online log-in username thus provide the wrong student no. to the bank as the purpose of the transaction.

Please see the attached files for the transaction proof and please advise if there is anything I can do to resolve the issue.

Best,
Chung Ching Kwong

Dear Ms Kwong,

You have sent us the same inquiry today via the our contact form. The contact form ist the right place for your inquiry, since to resolve the issue we need your personal data.

Please refrain from sending the same inquiry via this forum and the contact form even if the inquiry seems urgent. Sending inquiries multiple times does not speed up the answer process but on the contrary slows it down for you and for other students who send us inquiries, since this forum and the contact form are answerd by the same teams.

Best regards,
Birte Schelling