Greetings!
I recently received a rejection letter for my program of choice. The reason for this rejection is stated as a failure of mine "to provide the proof of sufficient ECTS credits stipulated in the selection and admission requirements for [my] chosen degree program".
I checked the bachelor's degree requirements for this program many times before I applied. My bachelor's degree, the degree certificate and grade transcript for which I sent in with my application, seemed to fit the requirements. I even checked again after I received the letter of rejection. Still was unable to find a problem on my end.
I don't know if I am allowed to refute the basis of my rejection or ask for clarification for it, so I'd be grateful to be pointed in the right direction.
