Re-enrollment issue

I have recently paid my enrollment for this wintersemester2021 on Monday October 4th, but I didn't put my student matricle number. Also I have not updated my address on time in STINE, my new address is:

Could you let me know if it is possible to correct such a mess I have done ... I am really sorry about it. Please let me know if there is a solution.

Thank you in advance,
Kind regards,
Luis Ignacio Estevez Banos

Dear Luis Ignacio Estevez Banos,

you can rest assured that there has been no chao. We were able to assign the transfer of the semester contribution to you despite your missing matriculation number - presumably because you gave your name instead. Your semester documents were also sent out yesterday. However, I don't know whether they were sent to your new address. I saw that you logged in yesterday afternoon - presumably you changed your address on your own. It's possible that the two processes overlapped. So it can be that the semester documents still went out to your old address. Now you have to wait a few days. If the semester documents reach you, fine. Then you don't need to do anything else. When the semester documents come back to us, we will send them again to the new address. If you still haven't received any documents in twi weeks, please send us a message on our contact form (https://www.uni-hamburg.de/en/campuscen ... enter.html) - we'll send out the semester documents again.

I would like to point out that this is a publicly viewable forum. You may want to delete your address from your request.

Kind regards
Sandra Hoffmann

Dear Sandra,

Thanks a lot for your nice and clear answer. I will wait and let you know if I don't receive the documents in two weeks.

Thanks a lot,
Cheers,
Luis Ignacio

Dear Sandra,
I have already received the univertity ticket for this semester. I was lucky and the new address was used. Thanks a lot for you help again.

Kind regards,
Luis Ignacio

Dear Luis Ignacio,

I'm very pleased to hear that!

Kind regards
Sandra Hoffmann